FAQ

Frequently Asked Questions (FAQ)

1. Are these human hair?

No, our wigs are not human hair. They are made from high-quality synthetic fibers, also known as human hair blends. These fibers are heat-friendly and can last up to 2 years with proper care.

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2. Do you offer delivery?

Yes, we ship to all locations within the UK. Standard shipping takes 3 to 5 business days.

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3. How long is shipping?

Standard shipping within the UK is 3 to 5 business days.

We also offer Guaranteed Next Day Delivery for £10.

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4. Do you offer glue-less customization?

Yes, we do! Our glue-less customization is a paid service.

You can easily add it as an add-on to your wig on the product page if you’d like your wig customized to be glue-less.

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5. Do you offer installations?

No, we do not offer wig installations at the moment.

However, we can customize your wig to be glue-less, so it’s ready to wear straight out of the box.

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6. Do you have a physical store?

No, we are strictly online for now. All orders are placed and processed through our website.

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7. Can I pick up my order?

No, we currently do not offer pick-ups. All orders are delivered directly to your address for convenience.

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8. Are your wigs heat safe?

Yes! Our wigs are 100% heat safe.

You can straighten or curl them on low heat for different styles.

Check out our Instagram page for tutorials and tips on how to safely style your wigs.